Common questions from learner drivers in Victoria about our driving lessons, booking process and policies.
We serve parts of Victoria, mainly around Melton, Point Cook (Cook Point) and surrounding suburbs including Tarneit, Truganina, Werribee, Hoppers Crossing, Caroline Springs and Deer Park. Call 1800 181 313 and we will confirm whether we can come to you.
We focus mainly on automatic driving lessons, with manual lessons available in selected areas. All our vehicles are right-hand drive (Australian standard). When you enquire, please tell us if you need auto or manual so we can match you with the right instructor and car.
Yes. We regularly help overseas drivers get used to Australian road rules, right-hand drive vehicles, driving on the left side of the road, school zones, speed limits and parking rules in Victoria. All our vehicles are right-hand drive (Australian standard) to help you adapt to local driving conditions.
Please bring your current learner permit or licence, wear comfortable shoes (no thongs), and bring your logbook or myLearners app if you are collecting logbook hours. We recommend arriving a few minutes early and avoiding heavy meals right before your driving lesson.
Standard driving lessons are 60 minutes. Extended 90-minute lessons are available on request for learners who want more practice time. The time includes pick-up, the actual driving practice, and drop-off.
Yes, we offer test-day car hire. This includes a warm-up drive before your VicRoads test, use of our dual-control car for the test, and drop-off after completion. Availability depends on your location and test date — please book in advance.
Call us on 1800 181 313 (8am–8pm, 7 days) or use the contact form on our website. We recommend booking in advance to secure your preferred time slot, especially for weekend lessons which tend to fill up quickly.
Our instructors speak English, Punjabi and Hindi. This makes it easier for international drivers and those who prefer learning in their native language.
Yes. Cancellations made more than 24 hours before your lesson are free of charge. Cancellations within 24 hours are considered a late cancellation and may incur a fee at the instructor's discretion.
Absolutely. Please bring your logbook or myLearners app to each lesson so your instructor can sign off on your driving hours. We understand the requirements and will help ensure your logbook is properly maintained throughout your learning journey.
Refunds are handled on a case-by-case basis. You may be eligible if there are no available instructors in your area, no availability within 4 weeks, accidental double payment, or if your instructor cancelled. Change-of-mind refunds are generally not available.
We offer comprehensive test preparation including practice drives on test routes, familiarisation with VicRoads test procedures, and feedback on areas that need improvement. We also provide test-day car hire with a warm-up session before your test to help you feel confident and prepared.
Yes! If you pay for 6–9 hours in one transaction you receive a 5% discount as bonus credit. If you pay for 10+ hours you receive a 10% discount as bonus credit. Discounts are applied to your Drivesafe Mate wallet and consumed at the time of booking.
We offer pick-up and drop-off from your home, school, work or TAFE within our service zones. A small fee may apply depending on your location. Contact us to confirm if we service your exact suburb and to find out about fee-free options in your area.