Frequently Asked Questions

Common questions from learner drivers in Victoria and the Northern Territory about our driving lessons, booking process and what to bring.

What areas do you serve?

We currently serve parts of Victoria and the Northern Territory, mainly around Melton, Point Cook (Cook Point) and Darwin plus surrounding suburbs. If your suburb is nearby, call 1800 181 313 and we will confirm if we can come to you.

Do you offer automatic or manual driving lessons?

We focus mainly on automatic driving lessons, with manual lessons available in selected areas. All our vehicles are right-hand drive (Australian standard). When you enquire, please tell us if you need auto or manual so we can match you with the right instructor and car.

Can you help with overseas licence conversion?

Yes. We regularly help overseas drivers get used to Australian road rules, right-hand drive vehicles, driving on the left side of the road, school zones, speed limits and parking rules in Victoria and NT. All our vehicles are right-hand drive (Australian standard) to help you adapt to local driving conditions.

What should I bring to my first lesson?

Please bring your current learner permit or licence, wear comfortable shoes (no thongs), and bring your logbook or app if you are collecting logbook hours. We recommend arriving a few minutes early and avoiding heavy meals right before your driving lesson.

How long are the driving lessons?

Standard driving lessons are 60 minutes. This includes time for pick-up, the actual driving practice, and drop-off. Extended lessons are available on request for learners who want more practice time.

Do you provide cars for the driving test?

Yes, we offer test-day car hire in most service areas. This includes a warm-up drive before your test, use of our dual-control car for the test, and drop-off after completion. Availability depends on your location and test date - please book in advance.

How do I book a driving lesson?

You can book a driving lesson by calling us at 1800 181 313 or by using our online booking system. We recommend booking in advance to secure your preferred time slot, especially for weekend lessons which tend to fill up quickly.

What languages do your instructors speak?

Our instructors speak English, Punjabi and Hindi to help you learn in the language you are most comfortable with. This makes it easier for international drivers and those who prefer learning in their native language.

Can I cancel or reschedule my lesson?

Yes, you can cancel or reschedule your lesson. Please refer to our Booking & Cancellation Policy for details on cancellation fees and rescheduling requirements. Generally, cancellations made more than 24 hours in advance are free, while late cancellations may incur a fee.

Do you help with logbook hours?

Yes, we can help you collect logbook hours. Please bring your logbook or app to each lesson so your instructor can sign off on your driving hours. We understand the requirements for different licence types and can help ensure your logbook is properly maintained.

What is your refund policy?

For information about refunds, please see our Refund Policy page. We handle refund requests on a case-by-case basis and aim to be fair to all learners.

How do I prepare for my driving test?

We offer comprehensive test preparation including practice drives on test routes, familiarization with test procedures, and feedback on areas that need improvement. We also provide test-day car hire with a warm-up session before your test to help you feel confident and prepared.